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Privacy Policy

Privacy Policy

At TQL Dispatch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our truck dispatching services.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Truck type and fleet details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our website
  • Truck type and fleet details

2. How We Use Your Information

We use your information to:

  • Provide and manage dispatching services
  • Communicate with carriers and shippers
  • Process carrier onboarding and compliance
  • Improve our website and services
  • Respond to inquiries and support requests

3. Information Sharing & Disclosure

TQL Dispatch does not sell, trade, or rent your personal information.
We may share information only with:
  • Trusted service partners (for operational purposes)
  • Legal authorities if required by law
  • Compliance and regulatory agencies (FMCSA, DOT, etc.)

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Secure servers
  • Encrypted data transmission
  • Limited access to personal data
However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies to:
  • Enhance user experience
  • Analyze website traffic
  • Improve performance and functionality
You can disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

7. Your Rights

You have the right to:
  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data (subject to legal obligations)
To exercise your rights, please contact us.

8. Changes to This Privacy Policy

TQL Dispatch reserves the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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